Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.Facebook seeks a Regional Sales Manager for its SMB Publisher team. We're a mobile-focused team, and your initial focus will be to guide SMB mobile app publishers as they adopt the Audience Network. Our mission is to bring Facebook's highly targeted, quality ads to millions of developers, and we're just getting started. You'll play a pivotal role in defining our strategy and scaling our business. We're seeking someone who is passionate about helping publishers have an exceptional experience and driving measurable business results. You will design, launch, evaluate, optimize, and scale online education and customer lifecycle programs in priority markets around the world to help millions of developers reach their goals. You'll interact directly with individual developers to provide technical advising, troubleshooting, and analysis. This position will be based in Singapore.
Responsibilitie
- Coach, develop and inspire a high-performing team of multi-lingual Account Managers
- Create a data driven, results focused culture by consistently monitoring revenue progress, identifying actionable insights to improve revenue performance and testing out new tactics to beat goals and respond to changes in the market
- Work cross-functionally within Large Customer Sales team and other Facebook organizations to uncover revenue opportunity and align to customer needs
- Enable torso and long-tail acquisition, onboarding, and optimization through rigorous sales and support processes. Continually improve efficiency of our operations
- Build a world-class publisher experience. Work 1:1 with developers via email, phone, chat, etc. to increase conversion & solve problems. Contribute to scaled channels such as forums and online help. Communicate clearly. Be efficient and thoughtful.
- Contribute to APAC strategy for SMB publisher acquisition, growth, and satisfaction. Align with internal teams to design, execute and measure growth.
- Build expertise in Facebook products and technologies such as the mobile SDK, Audience Network, publisher reporting tools, etc
Mininum Qualifications:
- BA/BS degree in relevant area. Degree or professional experience in economics, statistics, engineering, or computer science a plus
- At least six years of relevant experience. Experience in operations, acquisition marketing or consulting preferred
- Experience leading design, implementation, and ongoing operations of customer-facing programs
- Passionate about helping developers
- Strong problem solving and quantitative analytical skills
- Experience with mobile SDKs and server side publisher integrations a plus
- Excellent communication skills speaking to technical and business audiences
- Fast learner and ability to set direction and execute in a quickly evolving, sometimes ambiguous environment
Preferred Qualifications:
- Fluency in Mandarin, a plus
- Ability to travel to Menlo Park for initial trainings
Apply Now
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